Technical Skills for Client Success
In this course, you will gain the technical skills necessary to be an effective member of a client success team. You'll learn to use Google products such as Sheets, Drive, and Docs, as well as develop your quality assurance skills, including note-taking and writing minutes of meetings (MoMs), among other key competencies.
| Responsible | Jumana Hirzallah |
|---|---|
| Last Update | 04/01/2025 |
| Members | 4 |
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Basic
Client Success
SOPs & Policies: Tools
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Google Workspace for Success2Lessons ·
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Google Drive: Organizing Client Folders
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Assignment Station: Google Drive: Organizing Client Folders
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Project Management Essentials4Lessons ·
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Notes Taking & Documentation Best Practices
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Quality Assurance in Client Success
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Content Writing & Optimization Quality Assurance
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Assignment Station: Quality Assurance in Client Success
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